went to Frys (A geek store, similar to Best buy, but geekier) tonight to get a desk that I saw there and was stoked about. This was my first purchase at Frys as I do a majority of shopping online. We went there, got the desk, and brought it home. It weighed about 100lbs so I was glad to get it in the house. I pulled it into the office room and unpacked it and found out that there was a leg missing for the desk. This threw a wrench in the works as far as my goals for the night. I called Frys and they said to bring it back and they would exchange it. So I used what Duct tape I had left, muscled it down the stairs and went back to Frys. We got there and had to wait in line to get to the refund desk (which was fine), we got to an agent and she said she needed to survey the box and told me to go get another one from the dept. I thought they would just bring one up to the returns area, but whatever. I get back to the desk area and hunted down someone that worked there to find someone for the Desk dept to grab a replacement desk for me. I waited there for 10 min while 6 employees gathered around a customer playing a video game. I approached another employee and they said they would call again and that the warehouse was busy. I waited another 10 min and went to another employee who was the manager of the software section. He called a couple of other people and finally someone came out to get me a replacement desk. By this time I’m not in the best mood. We got the desk up to the front (mind you this is 9pm and the store is closing) and we requested that the Desk be opened up to verify that all of the legs are in there. They were, which was good, so we did the swap and brought it home. Unpacked everything and I was missing 4 screws!!! 4 screws aren’t that bad to be missing, but it just pissed me off. I’m not impressed with the attitude of Frys where everyone stays in the “departments” and that is all they are responsible for. I mean cmmon, all you need to do is go in the back and get desk. Anyhoo, I’m not sure I’m going to be shopping there for a while. The desk itself is pretty cool, but really annoying that both packages that I got were missing pieces.
On a side note Pam and I finished painting this weekend and are in the process of putting things back in their place. Once that is done then I’ll take after pics for comparison.